Earlier this year when Mr Hitchcock was on holiday he asked me to look after his customers when they came in, trying the jackets on and doing a few fittings, both forwards and finishes. That seemed to go fairly well, and when he went on the trip to New York recently I performed the same role. There was very nice, positive feedback from customers that time, which was nice.
Now I’ve taken on my first customer, who is actually the son of a long-standing client. It’s perfect because he’s a young guy, someone I can hopefully build up a bit of a rapport with over the years. He’s a few years younger than me, which helps, and we had our first consultation recently. I measured him, we selected a nice navy herringbone – one of our specials – and I now have the first fitting waiting for him, having drafted the pattern and cut the material. It’s a nice mid-weight cloth and will drape really well.
Now I just have to wait for him to come in.